What is DINO<I>Shop</I>

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DINOShop is the central portal to Data and Information of the Subsurface of The Netherlands. The DINO system is the central storage site for geoscientific data on the shallow and deep Dutch subsurface. The archive contains shallow and deep borings, groundwater data, cone penetration tests, geo-electrical measurements, results from geological, geochemical and geomechanical sample analysis, borehole measurements and seismic data.

DINOShop provides access only to DINO information available to the public.

You may want to visit the datatypes page for more details on the different types of information that can be obtained from DINOShop.

DINOShop provides access only to DINO information available to the public. Subscribers can obtain the information they seek from this online "shop", where the following data on the Dutch subsurface are currently available:

Basic data
	Boreholes
	Borehole measurements
	Groundwtaer heads
	Surface water level
	Groundwater and soil quality
	Cone penetration tests
	Vertical electrical soundings metingen (VES)

Mining data (You will be redirected to the NL Oil and Gas portal)
TNO-NITG Standards
	Lithostratigraphic Nomenclature of the shallow subsurface of the Netherlands (only in Dutch)
	Stratigraphic Nomenclature of the deep subsurface of the Netherlands (You will be redirected to the NL Oil and Gas portal)
	Please note! For Microsoft Internet Explorer 6.0 or higher only

Downloads
	Oil and gas map of the Netherlands (You will be redirected to the NL Oil and Gas portal)
	Boris and Profiler

User registration
To obtain data from DINO, you have to register as a private individual or a commercial user of DINOShop. More extensive information on the different subscription plans and rates and registration procedures can be found under Subscriptions and Rates .

For more information, contact: info@dinoshop.nl

Wishes, what happens to them?

DINO enables you to express your wishes via wants@dinoshop.nl. DINO will check whether your wish falls within the public task of DINO.
You will be informed as soon as possible of the outcome. Your wish is likely to take a few weeks to a few months to be realised. If your wish falls outside the scope of DINO, then the DINO User Council will have to consider it and thus the realisation may take a significantly longer time, up to eight months.

The reason for this is that the DINO User Council meets just twice a year to discuss and determine the wishes. In the worst case scenario you may have informed us of your wish just after the User Council has met. We will inform you of the outcome following a meeting of the User Council and then we will deal with the wish as recognised by the User Council.

More information: info@dinoshop.nl

Complaints, what happens to them?

If you have a complaint against DINOShop, then you can process this on complaints@dinoloket.nl. Whether this concerns the response times, the information, the data or the service level, DINO is keen to take your complaint on board and deal with it according to a set procedure. This means that you will receive and email from us within two days informing you of when your complaint is expected to be resolved. DINO tries to deal with complaints within four weeks

The only reason why a complaint may not be deal within this way is that your complaint is considered by DINO as a wish, in which case a normally much longer procedure is involved. We will inform you within a day if this is the case.

Meer informatie: info@dinoshop.nl