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Subscriptions and rates
DINOShop offers different types of subscriptions. Apart from the distinction between personal and business use there are different data categories to choose from. Each category has a maximum allowable amount of data that the user can request. Given the different types of data and diversity of uses, to which they will be put, these limits differ per data group.

		Borings (max. number of borings per request)		Cone Penetration Tests (max. number of CPTs per request)
One-year subscription (standard)		200		200
One-year subscription (Plus)		5.000		5.000
One-week subscription		25		25

Rates (voor 2004 excl. 19% VAT)

		EURO
Occasional business use
One-time request (numbers per request as 1 year standard)		68,07		per request
One-week subscription		363,02		per week

Regular business use
Connection fee per user		90,76		per user
One-year subscription (Standard)		1.134,45		per year
One-year subscription (Plus)		4.084,02		per year
Release of embargo		68,07		per request

Click here for an explanation of the rates.

This topic:
	Request for a subscription
	Legal terms and coditions

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	Legal terms and conditions

Privacy statement

Disclaimer

Email: info@dinoshop.nl

Wishes, what happens to them?

DINO enables you to express your wishes via wants@dinoshop.nl. DINO will check whether your wish falls within the public task of DINO.
You will be informed as soon as possible of the outcome. Your wish is likely to take a few weeks to a few months to be realised. If your wish falls outside the scope of DINO, then the DINO User Council will have to consider it and thus the realisation may take a significantly longer time, up to eight months.

The reason for this is that the DINO User Council meets just twice a year to discuss and determine the wishes. In the worst case scenario you may have informed us of your wish just after the User Council has met. We will inform you of the outcome following a meeting of the User Council and then we will deal with the wish as recognised by the User Council.

More information: info@dinoshop.nl

Complaints, what happens to them?

If you have a complaint against DINOShop, then you can process this on complaints@dinoloket.nl. Whether this concerns the response times, the information, the data or the service level, DINO is keen to take your complaint on board and deal with it according to a set procedure. This means that you will receive and email from us within two days informing you of when your complaint is expected to be resolved. DINO tries to deal with complaints within four weeks

The only reason why a complaint may not be deal within this way is that your complaint is considered by DINO as a wish, in which case a normally much longer procedure is involved. We will inform you within a day if this is the case.

Meer informatie: info@dinoshop.nl

Maintenance DINOShop

On April 1st a new version of DINOShop has been released. Among the improvements the new version of the hydrogeological model of REGIS. This new hydrogeological model is indicated as REGIS II.1.
Also a large number of functional improvements for the interactive map of DINOShop has been implemented.

More information: info@dinoshop.nl